CuteHotspot. Wi-Fi Hotspot Software

Documentation

Rates
Customers
Tickets (Time Codes)
Pre-Paid and Post-Paid Sessions
Shifts
Point-of-Sale, cash drawer
Goods and Stock
Daily Report

PayPal and Credit Cards Support
Sales Report
Traffic Calculation and URL Log
Bandwdith Management
White List
Point-of-Sale. Receipt
Options
Reports
Cleanup
Database Workshop

Customer Sessions

Pre-paid session has a time limit, depending on the customer balance. A pre-paid session is automatically stopped when the time is over.

Post-paid session doesn't have any time limit unless an operator specifies it. The customer is charged after he/she logs out.

Customer starts session from terminal

When a customer opens a website from his terminal, he is automatically redirected to the CuteHotspot login page.

Use a customer or ticket login/password to login.

Monitor sessions

Press the List button to switch between the terminal icons and the list:

Extend session (add time)

Press the "Add time" button to extend a session:

Sell item

Use the Sell terminal popup menu to add any service/product to a session:

Customer stops session

Use the "Log off" button in a web browser to stop your session.

Operator stops session

Select a terminal icon or session in the list and press the Stop button:

Close session

Logged out post-paid sessions are displayed in the Log outs list.

Double-click on a session, collect required cash (or accept a credit card), give change and press the Paid button.

Pre-paid sessions are closed automatically unless there have not be any products sold.

Browse sessions

Sessions window (main menu > View > Sessions) displays today/yesterday/this week/etc. customer sessions.

Use the sessions window to re-print a receipt after a session has been closed.

Refunds

Use a refund (main menu > View > Sessions > Refund) when a customer returns you some purchased items or you have to rollback an entire customer session.

You can only refund closed sessions. When a refund session is created, use the Delete button to leave the refunded items only and click the Refund button. Refund sessions are highlighted with red.